Crowd Terms and Conditions Updated at 2024-4-07
These terms and conditions (hereinafter referred to as "Terms") together with any related order forms or purchase orders (hereinafter referred to as “Order Forms”) form a legal agreement between you ("you" or "Customer") and UnbugQA, a company registered in the United States of America, with its registered office address at 922, 447 Broadway, 2nd Floor, New York, NY, US, 10013 (hereinafter referred to as “Crowd”, "us", "we" or "our") relating to your use of the user research and customer insight services provided via the website crowdapp.io (hereinafter referred to as “Website”), including all related content and services made available on that website (the "Services").
By using the Services, you agree to these Terms. If you do not agree to these Terms, you should not proceed to use the Services.
Updates: From time to time we may automatically update our services to improve performance, enhance functionality, reflect changes to the operating system or address security issues. If you choose not to agree to any additional terms which apply to such update or new service, you may not be able to continue using the Services.
Changes to Terms: We may periodically change these Terms to reflect changes in law, best practice, regulatory rules and regulations or to deal with additional features, services, subscriptions or applications which we introduce. Where the changes increase your obligations or limit your rights, sufficient notice will be given in advance of such changes through the recognized communication channel, which would in most cases be by sending you an email or by notifying you of a change when you next log-in as applicable. If you do not accept the notified changes, you must let us know immediately in writing by emailing us at the address set out in the “Contact Us” section of these Terms. In such case, you will not be permitted to continue to use the Services. If you have paid for a subscription account, you may apply for a refund in respect of fees paid for such period after cancellation.
Third-party Websites and Applications: The Website may contain links to other independent third-party websites and applications ("Third-party Sites"). Third-party Sites are not under our control, and we are not responsible for and do not endorse their content or their terms (if any). You will need to make your own independent judgment regarding your interaction with any Third-party Sites, including the purchase and use of any products or services accessible through them.
For a list of our third-party applications, please visit our sub processor page.
In order to create an account to use our Services, you must be 18 and over or 13 or older with consent from a parent or guardian to use of our Services and consent to these Terms.
You must always provide accurate and up to date information. Please note that the email address you provide when you create your account will be used by us to contact you as required under these Terms. You must let us know as soon as possible if any such information becomes out of date.
You must not disclose any user name, password or other piece of information used as part of our security procedures. Such information is to be treated as confidential. If you suspect that anyone other than you know your user name or password, you must promptly take steps to change such password or notify us.
You are strictly responsible for any use of the Services which occurs under your account, whether by you or another person.
Access to Service: In return for you agreeing to comply with these Terms, and the payment of any applicable charges, Crowd grants you a non-exclusive, non-transferrable, non-sub licensable, inalienable right to permit its employees, agents, independent contractors ("Authorized Users") or authorized third party collaborators ("Collaborators") to access and use the Services for your own internal business purposes or for the business purpose of your customers and in accordance with any restrictions contained within the Order Form. You shall ensure that all Authorized Users and Collaborators use the Service strictly in accordance with these Terms and shall be responsible for any breach of these Terms by the Authorized Users and Collaborators. Each individual must have their own account and individuals may not share their login identity credentials with others.
Restrictions: Further, you agree that you shall:
i. Not sell, rent, lease, sublicense, loan, provide, or otherwise make available, the Services except to Collaborators in any form to any person without our prior written consent;
ii. Not copy, edit, translate, adapt, merge or make alterations to, or modifications of, the whole or any part of the Services (other than as permitted in these Terms to use the Services), or permit the Services or any part of it to be combined with, or become incorporated in, any other programs;
iii. Not disassemble, decompile, reverse-engineer or create derivative works based on the whole or any part of the Services (or any underlying technology) or attempt to do any such things except to the extent that such actions are permitted by applicable law; and