Crowd Privacy Policy Updated at 2024-1-19

Crowd (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how your personal information is collected, used, and disclosed by Crowd.

This Privacy Policy applies to our website, and it’s associated subdomains (collectively, our “Service”) alongside our application, Crowd. By accessing or using our Service, you signify that you have read, understood, and agree to our collection, storage, use, and disclosure of your personal information as described in this Privacy Policy and our Terms of Service.

Definitions and key terms To help explain things as clearly as possible in this Privacy Policy, every time any of these terms are referenced, are strictly defined as:

Cookie: small amount of data generated by a website and saved by your web browser. It is used to identify your browser, provide analytics, remember information about you such as your language preference or login information.

Company: when this policy mentions “Company,” “we,” “us,” or “our,” it refers to Crowd that is responsible for your information under this Privacy Policy.

Customer: refers to the company, organization or person that signs up to use the Crowd Service to manage the relationships with your consumers or service users.

Device: any internet connected device such as a phone, tablet, computer or any other device that can be used to visit Crowd and use the services.

IP address: Every device connected to the Internet is assigned a number known as an Internet protocol (IP) address. These numbers are usually assigned in geographic blocks. An IP address can often be used to identify the location from which a device is connecting to the Internet.

Personnel: refers to those individuals who are employed by Crowd or are under contract to perform a service on behalf of one of the parties.

Personal Data: any information that directly, indirectly, or in connection with other information — including a personal identification number — allows for the identification or identifiability of a natural person.

Service: refers to the service provided by Crowd as described in the relative terms (if available) and on this platform.

Third-party service: refers to advertisers, contest sponsors, promotional and marketing partners, and others who provide our content or whose products or services we think may interest you.

Website: Crowd's site, which can be accessed via this URL: crowdapp.io

You: a person or entity that is registered with Crowd to use the Services.

Testers data: Refers to personal information received from a customer who signed you up as a tester on the Service.

What Information Do We Collect? We collect information from you when you visit our website, register on our site, place an order, subscribe to our newsletter, respond to a survey or fill out a form.

Name / Workspace name Phone Numbers Email Addresses Mailing Addresses Job Titles Billing Addresses Debit/credit card numbers Password

We also collect information from mobile devices for a better user experience, although these features are completely optional:

Camera (Pictures): Granting camera permission allows the user to upload any picture straight from the website, you can safely deny camera permissions for this website. Photo Gallery (Pictures): Granting photo gallery access allows the user to upload any picture from their photo gallery, you can safely deny photo gallery access for this website.

How Do We Use The Information We Collect? Any of the information we collect from you may be used in one of the following ways:

To personalize your experience (your information helps us to better respond to your individual needs) To improve our website (we continually strive to improve our website offerings based on the information and feedback we receive from you) To improve customer service (your information helps us to more effectively respond to your customer service requests and support needs) To process transactions To administer a contest, promotion, survey or other site feature To send periodic emails

Crowd collects Customer Data when you willingly provide such information directly through our Service. This encompasses details shared during registration, profile editing, content uploading, service purchases, correspondence, survey responses, participation in promotions, or utilizing other features of our Service.

Certain places on our site may prompt you to enter specific personal information. Required information for accessing services will be clearly indicated at the collection point. Failure to provide mandatory details may impact our ability to offer some or all Service features or respond to your requests. Voluntarily provided personal information is at your discretion.

The annexes outline the categories of Customer Data collected and its use. The table specifies the legal basis for processing personal information and identifies recipients. Please refer to the 'Cookies and Similar Technologies' section.

We also automatically gather Customer Data indirectly, observing how you access and use the Service, along with information about your device.

To offer a personalized experience, we may link or combine Customer Data collected directly from you with data collected automatically.

Additionally, we may link or combine Customer Data obtained directly from you with other personal data gathered from publicly accessible sources like ZoomInfo, Clearbit, or LinkedIn. Any added information from these sources is assumed to be publicly disclosed by you.

Anonymized and aggregated Customer Data may be used for purposes such as testing IT systems, research, data analysis, site improvement, and developing new products and features.

Tester Data

Crowd does not collect Tester Data for internal purposes. Instead, we receive Tester Data from the customer who enlisted you as a tester on the Service or directly from you, following the customer's instructions and for their benefit.

Tester Data is used exclusively to provide the Service to the customer who enlisted you as a tester. We refrain from using Tester Data for any other purposes.

For further details about the categories of Tester Data collected on behalf of the customer who enlisted you as a tester and the purposes behind collecting such data, please reach out to them.

When does Crowd use end user information from third parties? Crowd will collect End User Data necessary to provide the Crowd services to our customers. End users may voluntarily provide us with information they have made available on social media websites. If you provide us with any such information, we may collect publicly available information from the social media websites you have indicated. You can control how much of your information social media websites make public by visiting these websites and changing your privacy settings.